Frequently Asked Questions

Everything you need to know about your Windhorse gear and orders.

What is the typical shipping time for sports equipment?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for athletes who need their gear sooner.

How can I track my order?

Once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy for worn apparel?

For hygiene and safety reasons, we only accept returns on apparel that is unworn, unwashed, and still has the original tags attached within 30 days of purchase.

Do you offer a warranty on high-performance gear?

Yes, all Windhorse professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can compete with confidence.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your stats to our specific brand dimensions for the best fit.