Returns & Exchanges

At Windhorse, we stand by the performance and quality of our gear, offering a 30-day window for returns or exchanges on all unworn sports equipment and apparel. Our goal is to ensure you have the right tools to reach your peak performance without any hassle.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the gear is clean and in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing